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How it Works

Depending on the work requirements of the client the following process can be used.

1. For all new clients a registration form is completed.

2. A no obligation quote is provided.

3. An order form is produced and accepted.

4. Work is received from the client .

5. Work is completed in accordance with the order.

6. A proof of the work, if appropriate, is sent to the client for review and updated if necessary by Outbox.

7. When payment requirements have been adhered to the finished work is dispatched to the client or processed as requested.

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Registration Form

For all new clients a registration form is completed. This includes your contact details, required formats and versions of your software to ensure compatibility, any corporate branding you wish us to adhere to including templates, fonts, size, spacing etc.
This allows us to create documents that match exactly with your corporate branding in the right format to print directly onto your company's headed paper.
We aim to understand your needs by working closely with you to understand your requirements. In doing so we hope to provide you with the service you require.
There is no charge for the time taken to process this form.
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Quote

A no obligation quote is provided and is valid for 30 days.
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Order Form

Here we shall detail the work required and the completion date. Delivery, payment, terms & conditions will also be confirmed. Once agreed by the client in writing commencement of work will begin. If the requirements change these shall be treated as an addendum.
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Receiving and dispatching of files

We can receive work by:

E-mail
Post
Courier
Legible scanned copy as attachment by E-mail
Fax (please notify us before sending a fax through)
Telephone (conversation will be confirmed)
Text message - up to 160 characters or
By Hand.

We also accept:

PC 3 ¼ floppy disk
CD
Hand-written or Typed copy

File formats accepted:

Microsoft Word, Excel, Power Point, Publisher & Access
Adobe CS2 InDesign, Illustrator, Photoshop
Adobe Acrobat PDF
Transcriptions (.dss (Olympus); .mp3; .wav; mini, micro & standard cassettes)
Image Files (.tiff; .gif; .jpeg; .png; bitmap)
Adobe GoLive CS2, Macromedia Dreamweaver 8, Macromedia Flash 8

We shall return completed work to you in the format agreed on the order form.
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Proof

The client will require Adobe Reader to view proof files. This can be downloaded from our website by following the link on the Contact Us page.
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Please contact us if you require further details.