outbox virtual assistant
Outbox was initially set up to offer professional administration services to small businesses, individuals and groups both virtually and in-person. We now get a lot of demand for our Virtual Assistant (VA) services from the SME market where paying for assistance only when you need it is ideal. Using a VA works well for businesses that either have irregular fluctuations in workload, or that don’t want the hassle of hiring employees or managing contractors. Please see our solutions page for details of our services.
Having been around since 2006, we’ve experienced first-hand many of the changes in software, technology and working habits that have influenced how businesses operate. We know the importance of having an online presence, so are able to offer a range of website services. We know that SME owners are now busier than ever trying to take on the functions of an entire org chart themselves, so we tailor our administration services to just what you want to delegate and outsource. And we’re not baffled by all the changes in social media for businesses – in fact, we get quite excited about what you can now do with Facebook, Twitter and LinkedIn for your business. It has helped us service and stay in touch with international clients remotely, and we’re keen to show other businesses how to do the same.
About Lindsey Carroll, Director of Outbox
Outbox was created by Lindsey Carroll, who has made a living over the past twenty-five years out of helping businesses become more productive. She was with John Lewis Plc in the UK for fifteen years involved in buying, staff training and IT. Lindsey has owned and managed her own successful bridal business in London. In all of her roles prior to setting up Outbox, ranging from secretarial positions to systems analyst to office manager, Lindsey has used a variety of software programmes and continues to regularly upgrade her skills.
Lindsey holds qualifications in Business Studies, Computer Software, Fashion and Real Estate. She is a Certified Advisor of Xero and a member of Venus Clubs New Zealand.
Please contact Lindsey to discuss an Outbox tailored solution or to find out more about how a VA can help.
LJ Hooker Real Estate Agent
Royal Oak, Auckland
"What can I say, the website is amazing, just what I was wanting. I can now direct clients directly to the information on my site and by Lindsey linking it to Facebook and Twitter, it directly increases traffic.
Lindsey's administration support has enabled me to spend more time dealing with my vendors and clients, the integral part of my business."
Juliette Morris
Ergometrix Ltd, NZ
"I have used Lindsey at Outbox since 2009 to run the payments and administration side of my business and now I would never run my business without her. Not only has she managed my accounts and staff payments but she has helped with any other last minute issues and have come up with solutions to keep things running smoothly.
I've been able to take time away from my business with the knowledge that things are being run efficiently, professionally and always on time. "
John Crosswell
Matpack Ltd
"We have always found Lindsey very accurate and punctual in all the assignments we have asked her to do which are often at short notice. She also very quickly understands what your requirements are even if the instructions we provide are not always clear so it makes her easy to deal with and makes the process very easy to complete. "
Hayley Fraser-Mackenzie
Natural Sleep Shop .com
"Lindsey helped me with some Facebook training and I was thoroughly impressed with her knowledge, quick tips and how prepared she was for our time together. She had some great suggestions which are already making a difference to my business. She's worth every penny. "
Danielle Butler
Medical Uniforms NZ
"If you’re looking for any kind of support, then the Outbox is your solution. We’re a completely outsourced company who make the most of Cloud technologies, so when we were looking for additional support we needed someone who could seamlessly slot in and hit the ground running. When we found Lindsey and the Outbox, they took great care in checking they were one step ahead of us and our customers. Lindsey picked things up in a flash and was a member of our team in no time. If you haven’t worked with a VA (Virtual Assistant) then the Outbox is a great place to start. I dare you to put a toe in the water. You won’t want to go back to your old ways once you’ve opened your eyes to how your business can flourish with a little help from the Outbox team. "
Linda Pickstock
Bamboo Balance
"I approached Lindsey at the time of starting up a new business. She advised and set up the landing page for me. She also set up an online registration form in Adobe for the business. Her knowledge and easy approach made this step up a smooth ride. I could rely on her to make a fast change to any request, which in this world of instant gratification was a winner!"
Vivian Thomas
Keble School (Past Headmaster)
"Lindsey's knowledge and understanding of a wide range of software packages was crucial in enabling the school to move forward. Her skill in using design computer software has saved the school considerable sums of money in producing booklets, invitations and other school literature. Lindsey proved herself to be flexible, conscientious, efficient, trustworthy and energetic."
Lesley Young
North Shore City
"Outbox quickly produced information notices for our school family and friends group which were greatly admired."
John Lewis Plc
London
"Lindsey demonstrated strong organisational skills and she possesses a particular aptitude for PC systems."
View Lindsey Carroll's profile
- What is a Virtual Assistant (VA)?
- What do they do?
- How do you benefit?
- How often do I have to hire my VA?
- If Outbox is virtual, how do you know who I am dealing with?
What is a Virtual Assistant?
Virtual Assistants (VA) provide off-site expert administrative support services to clients. They have a vast knowledge of the business environment gained from many years experience in the workplace and their clients can be located locally, nationally or internationally.
They are an ideal solution to individuals and businesses who have a lack of time and those who do not wish to employ staff of their own.
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What do they do?
A Virtual Assistant performs a range of tasks generally covering the traditional skills performed by an administrator, secretary, office or marketing manager. However, they own and run their own business and work at another site from yours.
Each Virtual Assistant offers a slightly different set of skills. We can create a website for you, deal with your administration and E-mails, design templates and forms, create your Xero invoices, set you up on social media or even order flowers for a friend’s birthday! For a full list of services please see our solutions page.
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How do you benefit?
There are many advantages for hiring Outbox as your Virtual Assistant. Here are a few:
- No need to employ staff, just hire us when you need us.
- No need for: payments such as KiwiSaver and additional ACC contributions; holiday, maternity, parental and sick leave pay; additional office space, equipment and training; heating and electricity and of course no need to pay for tea breaks and coffee machines!
- We take the administrative pressure off a small business owner, thereby freeing up your time to concentrate on developing your business.
- We are extremely confidential and all your work and records will remain that way. However, if you wish us to spread the news of your business to others in our network we will be happy to do so, thus raising the awareness of your business.
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How often do I have to hire my VA?
You can hire a Virtual Assistant as often or as infrequently as you like. It can be for sending just one E-mail or you may require office support on a regular basis and prefer to have a monthly contract where you stipulate your required hours.
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If Outbox is 'virtual' how do you keep in contact?
Outbox is based in Greenhithe, Auckland. For those further afield, a virtual assistant keeps in contact with their client via the internet, telephone, post, E-mail, text or Skype.
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